Archive for the 'Telepathy' category

With most clients, there are weeks of planning and preparation that precedes the design phase. Here at dt, the first week or two (or three) is spent gathering as much information we can from our clients and transferring it into wireframes. Wireframes allow us to lay the framework for the pages that we will be designing. They include all of the key functionalities of each page and a basic page layout. We create our wireframes in product called axure that lets you set links from page to page and even generates an html prototype that can be posted online. This is awesome for us because it allows us to remotely click through use case scenarios with clients.

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In this day and age, being fiscally aware and responsible are really important things - I want to know where my money is going, and in what fashion. Service industries such as ours have always been plagued with a lack of clarity in pricing. At digital-telepathy, we believe that you should have an idea of what our services cost before you call or email us. So, while you’re kicking the tires and checking out our portfolio, read this post to see how our web design process works and how much loot all of this creative juice is going to cost.

Full disclosure, no secrets!

When shopping for products, whether it’s a couch, food or a computer, both cost and quality play important roles in making a decision. The prices are clearly laid out, even for big ticket items such as homes and cars, so that we can make an informed decision. This being said, why is it that professional service industries don’t have this sort of transparency as a norm? Shouldn’t I be able to see the qualifications and cost commitment at-a-glance to determine if I can afford a particular lawyer, general contractor, or web shop? The answer to these questions should be, YES!

dt has always been committed to integrity and true transparency with all of our clients, both prospective and active. We calculate and provide clear, value-driven pricing on everything that we do. No smoke-n-mirrors, no secrets and definitely no BS! Granted, we’re not the low-price leader in web design firms, but do you really want the cheapest open-heart surgeon out there? You want the best for your dollar. We price our services on a value-based model: one which delivers comprehensive intellectual ROI immediately and throughout the business relationship. Continue Reading

We strive to design the most functional and beautiful websites / web apps while at the same time delivering a high degree of customer service to our clients. Sometimes this is easier said than done. In order to develop a truly unique website, we have to challenge our clients which can lead to some heated discussions and disagreements.  It’s a risky move at times, but a necessary aspect of our creative process.

We also have many clients to simultaneously please with short deadlines, sudden change orders and differing expectations. It’s important that we treat each client equally, relative to their needs.  In order to keep ourselves aligned with our client’s experience, we perform 3 surveys throughout each project and make the appropriate adjustments, if necessary, based on the feedback we receive.

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It will be quiet at dt headquarters on the morning of Tuesday, November 4th.  Every 4 years we have the opportunity to exercise our right to vote for the next president of the United States.  Over the years, I have heard too many stories about not voting due to being too busy that day.  We are not going to let a full inbox or a few mundane morning tasks get in the way of participating in the upcoming election. We are taking off the first few hours of the day so everyone can vote at their local polling station. We will be back in the office by 10:00 AM.

I thought this celebrity studded video was well done.  Typically, Hollywood megastars are delivering a strong message from the left side of the ticket.  However, in this video, they drop their bias and use humor and a bit of common sense to get the point across - if you care about one of the issues we are facing, register and vote.

We encourage you to block off some time in your calendar right now to vote. If you run a company, please give your staff the time to get out of office and vote. The lunch hour is not good enough. Don’t let 1 hour of tasks interfere with a right that only comes around every 35,000 hours. Here’s the link mentioned in the video: www.maps.google.com/vote.

When initiating a new business arrangement with a service provider, it’s crucial for the success of the project to first review the references of your proposed vendor. This is especially important in the web design and development world.  There are many horror stories of individuals and companies abandoning client projects for a bigger fish or shinier objects.  Most clients we work with are on their 3rd web developer due to lack of commitment, capacity or poor project management on the part of their service providers. Continue Reading